Privacy Policy
Effective Date: 23 April 2026
Chapter2 Startup School (“Chapter2”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Contact details (name, email address, WhatsApp/phone number)
- Information you provide when filling out forms, surveys, or applications (e.g. your biggest startup blocker, business idea details, commitment level)
- Communication records (WhatsApp messages, emails, call notes)
- Technical data (IP address, browser type, device information) when you visit our website or interact with our ads
2. How We Collect Your Information
- Directly from you when you fill out forms, reply to messages, book calls, or enrol in our programmes
- From Meta/Facebook Lead Ads and other advertising platforms
- Automatically through cookies and similar technologies on our website
3. How We Use Your Information
We use your personal information to:
- Send you personalised feedback on your startup challenges
- Respond to your enquiries and book calls/interviews
- Deliver our 10-Day Startup Bootcamp, 6-Week Incubator, and related services
- Improve our content, programmes, and community offerings
- Send important updates and occasional marketing communications (you can opt out at any time)
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Trusted service providers (e.g. email/WhatsApp tools, payment processors, Zoom) who are bound by strict confidentiality
- Legal authorities if required by law
5. Security of Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
6. Your Rights under POPIA
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your information (subject to legal obligations)
- Object to processing of your information
- Withdraw consent where applicable
To exercise any of these rights, reply to our WhatsApp message or email us at pelser@chapter2startup.com.
7. Cookies and Website Tracking
Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
Chapter2 Startup School Cape Town, South Africa WhatsApp: Email: pelser@chapter2startup.com
By using our website, submitting forms, or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.